AI Admissions & Operations System — Intgrax Case Study
WhatsApp AI · Education Completed

AI Admissions & Operations System

An end-to-end AI admissions assistant for a JEE/Olympiad coaching institute — capturing leads, qualifying them on WhatsApp, and surfacing the hottest prospects to the team automatically.

Client / Sector
Coaching / EdTech
Type
AI WhatsApp + Lead Intelligence
Timeline
Phased build

The challenge

Enquiries arrived across WhatsApp, web forms, ad campaigns and tutoring marketplaces — with no single place to see them, score them, or follow up consistently. Genuine parents got lost in the noise, and the team spent hours manually chasing cold leads.

They needed an assistant that could hold a natural admissions conversation, collect exactly the right details, and quietly flag which parents were worth a call — without ever over-promising or auto-confirming a slot.

What we built

A WhatsApp AI admissions assistant that talks to parents in their own language, asks only what's needed, and answers strictly from a curated knowledge base of courses, fees and results — never inventing information.

Behind it, a separate lead-scoring engine reads each full conversation, classifies every parent as Hot / Warm / Cold, detects buying intent, and writes a scored, summarised record the team can act on. Demo-class requests are logged for a human coordinator to confirm the final slot.

Tech stack

n8nWhatsApp (Meta Cloud API)RAG knowledge baseSupabase / PostgreSQLLLM lead scoringGoogle Sheets

Outcome

24/7
Instant first response to every parent
Hot/Warm/Cold
Automatic lead prioritisation
1 view
All enquiries scored & summarised

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