WhatsApp AI Hotel Receptionist
A WhatsApp receptionist that handles the full guest journey — checking availability, recommending rooms, taking payment and confirming the booking — all inside a single chat.
The challenge
Small and mid-size hotels lose bookings after hours and while staff are busy — guests message on WhatsApp, wait, and book elsewhere. Front-desk teams also repeat the same availability and pricing questions dozens of times a day.
The goal was a receptionist that never sleeps and can actually close a booking, not just answer FAQs.
What we built
A conversational agent that understands a guest's dates and party size, checks live availability, recommends the right room, collects payment via Razorpay, and sends a booking confirmation — end to end on WhatsApp.
Built as a reusable product with a working demo property so new hotels can be onboarded quickly rather than rebuilt from scratch.